We get it. Searching for the right partner to help you get your idea off the ground or take your established business to the next level is hard work. So we have compiled and will continue to add to the most frequently asked questions below so we can start off on the right foot. Anything missing? Email us [email protected]


We offer two fixed priced levels for branding projects no matter the size and scale of your business since each of them follows a structured and strategic process we have developed over the years.

We offer Lean Branding for start-ups / new businesses who are new to markets and will need a brand identity that can evolve and iterate quickly to match the growth of the business.

The rollout will be scoped upfront in our Discovery Workshop and depending on the amount of work required will be charged additionally.

Website fees can vary a great deal depending on the project scope, amount of functionality/customization/eCommerce, and CMS platform selection/set up.

We have built sites ranging from $5K-$200K. We’d love to talk about your site and can quickly narrow down a ballpark number to help you plan for budget purposes.

Cancellations can be made at any time, with a non-refundable deposit serving as a kill fee. Your project can then be resumed once full payment is made on the remaining balance. Your contract will outline the obligations in the event of cancellations and terminations.

We regularly call upon our network of specialists in order to connect our clients with a range of services outside of ours and when the projects are on the larger side.

We work with some of the most talented developers, copywriters, photographers, digital marketers and other creatives both locally and internationally, all with previous experience working with world-class brands. We are always upfront with recommendations and who we might get involved in the project.

1) Strategy Consulting
Already have something cooking or don’t know where to start? We can add value at any stage of your business by evaluating your goals and creating a road map to help you achieve them.

2) Project Basis
If you have a single mission to accomplish with a predefined scope of work and timeline to meet, starting with a project may work best for you. Ideal where there is little to no change expected of features and scope.

3) Time & Materials
This model applies to most new product development projects, because their scope is often difficult to predict. We start with a broad prediction of budget and timeline, which goes into more detail with each following phase to ensure full control of the spending.

4) Retained Partnership
The best fit if you are growing fast and have many needs. Plug us in as an extension of your internal marketing team and we’ll help prioritize your monthly design and marketing goals with the single aim of driving results.

We are always on the lookout for new talent whether it be junior – experienced, part-time, freelancer or full-time across marketing, design and development. Send us your resume and/or portfolio to [email protected]

Internships: Having all once been at the bottom of the ladder we are proud to offer structured three-month PAID internships. Send us a cover letter detailing who you are, where you want to go and what you want to get out of the internship.

Note: Due to the number of emails we do get, sometimes it is hard for us to always respond. However, when a role does come up we always dive into our Careers email first.

For a new project, a non-refundable deposit is due before the work commences. The remaining balance + additional fees (if any) during the project are payable within 7 days before the deliverable.

Depending on the size of the project and deliverables we will work with you to establish a payment schedule that is clear to everyone and outlined in the contract.